Certificate III in Business

Take your first step into the business world with this traineeship program.
Ballarat - Mt Helen
Location
Semester 1
Semester 2
Other intakes
Ballarat - Mt Helen
Semester 1
-
Semester 2
-
Other intakes
Ongoing enrolments after sign up with an Australian Apprenticeship Support Network (AASN)
View all semester start dates
Length
12 months from date of trainee contract creation
Qualification Code
BSB30115

Learn the skills you will need to start your career in business and administration services. This program will prepare you for a career across the public and private sector, including but not limited to the medical, legal, real estate, accounting, government and hospitality sectors.  You will learn the essential skills for operating within any business environment, including the creation and use of databases, how to produce spreadsheets, how to design and produce business documents and desk top publishing. You will also develop your problem solving skills and learn efective team working and customer service skills.


 

  • Administration assistant
  • Office assistant
  • General clerk
  • Receptionist

The course content below provides all possible units related to the course. If the course has various streams, the units you are required to study will depend on your chosen stream.

APPLY KNOWLEDGE OF WHS LEGISLATION IN THE WORKPLACE
BSBWHS302
MAINTAIN BUSINESS RESOURCES
BSBADM311
COORDINATE BUSINESS RESOURCES
BSBADM409
PROCESS CUSTOMER COMPLAINTS
BSBCMM301
DELIVER AND MONITOR A SERVICE TO CUSTOMERS
BSBCUS301
ADDRESS CUSTOMER NEEDS
BSBCUS402
WORK EFFECTIVELY WITH DIVERSITY
BSBDIV301
MAINTAIN FINANCIAL RECORDS
BSBFIA301
CONTRIBUTE TO EFFECTIVE WORKPLACE RELATIONSHIPS
BSBFLM303
SUPPORT OPERATIONAL PLAN
BSBFLM305
PROVIDE WORKPLACE INFORMATION AND RESOURCING PLANS
BSBFLM306
SUPPORT CONTINUOUS IMPROVEMENT SYSTEMS AND PROCESSES
BSBFLM309
SUPPORT A WORKPLACE LEARNING ENVIRONMENT
BSBFLM311
CONTRIBUTE TO TEAM EFFECTIVENESS
BSBFLM312
ORGANISE WORKPLACE INFORMATION
BSBINM301
UTILISE A KNOWLEDGE MANAGEMENT SYSTEM
BSBINM302
PROMOTE INNOVATION IN A TEAM ENVIRONMENT
BSBINN301
COMPLY WITH ORGANISATIONAL REQUIREMENTS FOR PROTECTION AND USE OF INTELLECTUAL PROPERTY
BSBIPR301
DESIGN AND PRODUCE BUSINESS DOCUMENTS
BSBITU306
PRODUCE DESKTOP PUBLISHED DOCUMENTS
BSBITU309
USE SIMPLE RELATIONAL DATABASES
BSBITU311
CREATE ELECTRONIC PRESENTATIONS
BSBITU312
DESIGN AND PRODUCE DIGITAL TEXT DOCUMENTS
BSBITU313
DESIGN AND PRODUCE SPREADSHEETS
BSBITU314
PURCHASE GOODS AND SERVICES ONLINE
BSBITU315
RECOMMEND PRODUCTS AND SERVICES
BSBPRO301
PURCHASE GOODS AND SERVICES
BSBPUR301
ORGANISE PERSONAL WORK PRIORITIES AND DEVELOPMENT
BSBWOR301

The application method varies depending on your circumstances, please visit our TAFE application page for further information.

For information in relation to the University and students rights and responsibilities please refer to the VET Information Guide.

Applicants need to demonstrate the literacy and numeracy skills required to undertake this course through a test as part of the application process. The test will be conducted through Federation College prior to commencement of training. Feedback will be provided to the applicant on their results and types of support, if necessary, available to them.

The application method varies depending on your circumstances, please visit our How to apply page for further information.

VTAC application: No

Direct application: Yes

Federation University code: KAD

National course code: BSB30115

Entry requirements (year 12)

Entry requirements (non year 12)

There are no formal entry requirements for this course. Students can only enter this course as a trainee.

Minimum of 3 hours per week workplace training

Fees are subject to change annually.

Fees are payable at the time of enrolment. In addition your program may require you to purchase books and materials. Some of these costs may be payable on enrolment day.

For further information regarding these costs, please view 2020 Indicative Course Fees (pdf, 756kb) for tuition and materials fees payable to FedUni.  

Indicative government-subsidised and full-fee course fees are shown on this document, and should be read in conjunction with the information on the TAFE fees website.

Eligible applicants/students accessing government-subsidised training under the 'Skills First Program' need to be aware enrolling in a qualification may affect their ability to access future government-subsidised training.

For further information please refer to the Fees, charges and eligibility on the TAFE fees website.
 

2020 TAFE Eligibility Exemptions

 

You could be eligible for government subsidised study at Federation University Australia through the TAFE eligibility exemptions. 

If you have been deemed ineligible for a government subsidised place because you have a higher qualification or have commenced two qualifications at the same level you may be eligible to enrol in a government subsidised place with a TAFE eligibility exemption. Please refer to the TAFE fees website or contact the course coordinator
 

Please note: A limited number of TAFE eligibility exemptions are available so contact us now to secure your place for 2020.

If what you have learned at work, from other programs, courses, from life experience or training provided at work is relevant to this program, you may be entitled to gain subject credits or exemptions. The University is obliged to recognise the AQF qualifications and statements of attainment issued by other registered training organisations. For further details contact Federation University on 1800 333 864.

Further study options include: Diploma of Business , Advanced Diploma of Leadership

A range of student services are available at most campuses. For further information on these services or for course information, please contact us on 1800 333 864.

The commencement of all programs is subject to available funding and enrolment quotas.

All information contained in this program overview including the availability of programs and fees, is correct at the time of being published, however the University reserves the right to alter any program, procedure or fee. Students should check for any amendment prior to enrolment.

CRICOS Provider No.00103D.
Please note: This training is delivered with Victorian and Commonwealth Government funding to eligible individuals.
National RTO Code: 4909.

 

 

School department

Federation TAFE