Diploma of Community Services

Gain the industry-recognised qualification to work in a wide range of community service sectors, particularly social welfare in government departments, not-for-profit or community-based organisations and for private employers.
This course is only offered at one location, see below.
Workplace - Ballarat
Location
Semester 1
Semester 2
Other intakes
Workplace - Ballarat
Semester 1
-
Semester 2
Other intakes
-
View all semester start dates
Length
2 years
Qualification Code
CHC52015

Free TAFE

This course is in the Free TAFE for Priority Courses list. Find out about the initiative and your eligibility

You’ll learn how to successfully case manage and support people in times of crisis, or those requiring help in some way in their lives. You can focus on a particular interest area through electives, like working with clients affected by drugs and alcohol and people with mental health issues. You will also learn how to work in a client-centred and family-focussed way. Plus, because hands-on experience is key to your confidence and career success, we’ll help you gain placement hours in real community organisations.

Areas of study include: Case management, intake assessment and referral, counselling, group work, mental health, reflective practice, advocacy, alcohol & other drugs, stages of human development, young people, family violence.

  • Accommodation support worker
  • Assessor
  • Care and protection worker
  • Case manager
  • Client services assessor
  • Community services worker
  • Community welfare worker
  • Counsellor
  • Domestic violence worker
  • Early intervention coordinator
  • Family services worker
  • Family support worker
  • Group facilitator/coordinator
  • Health education officer
  • Local government officer
  • Outreach officer
  • Program coordinator
  • Residential worker
  • Senior youth officer
  • Social welfare worker
  • Support facilitator
  • Youth and child welfare worker
  • Youth worker
  • Advocate
  • Intake worker
  • Homelessness worker

The course content below provides all possible units related to the course. If the course has various streams, the units you are required to study will depend on your chosen stream.

MANAGE WORK HEALTH AND SAFETY
HLTWHS004
REFLECT ON AND IMPROVE OWN PROFESSIONAL PRACTICE
CHCPRP003
FACILITATE WORKPLACE DEBRIEFING AND SUPPORT PROCESSES
CHCMGT005
MANAGE LEGAL AND ETHICAL COMPLIANCE
CHCLEG003
MANAGE AND PROMOTE DIVERSITY
CHCDIV003
ANALYSE IMPACTS OF SOCIOLOGICAL FACTORS ON CLIENTS IN COMMUNITY WORK AND SERVICES
CHCDEV002
DEVELOP WORKPLACE COMMUNICATION STRATEGIES
CHCCOM003
DEVELOP AND IMPLEMENT SERVICE PROGRAMS
CHCCCS007
ENGAGE RESPECTFULLY WITH YOUNG PEOPLE
CHCYTH001
WORK COLLABORATIVELY TO MAINTAIN AN ENVIRONMENT SAFE FOR CHILDREN AND YOUNG PEOPLE
CHCPRT003
IDENTIFY AND RESPOND TO CHILDREN AND YOUNG PEOPLE AT RISK
CHCPRT001
IMPLEMENT TRAUMA INFORMED CARE
CHCMHS013
WORK WITH PEOPLE WITH MENTAL HEALTH ISSUES
CHCMHS001
PLAN AND CONDUCT GROUP ACTIVITIES
CHCGRP002
PROMOTE ABORIGINAL AND/OR TORRES STRAIT ISLANDER CULTURAL SAFETY
CHCDIV002
CONFIRM CLIENT DEVELOPMENTAL STATUS
CHCDEV001
DEVELOP, FACILITATE AND REVIEW ALL ASPECTS OF CASE MANAGEMENT
CHCCSM005
ESTABLISH AND CONFIRM THE COUNSELLING RELATIONSHIP
CHCCSL001
IMPLEMENT COMMUNITY DEVELOPMENT STRATEGIES
CHCCDE011
ASSESS CO-EXISTING NEEDS
CHCCCS004
INCREASE THE SAFETY OF INDIVIDUALS AT RISK OF SUICIDE
CHCCCS003
ASSESS NEEDS OF CLIENTS WITH ALCOHOL AND OTHER DRUGS ISSUES
CHCAOD004
PROVIDE ADVOCACY AND REPRESENTATION SERVICES
CHCADV002
Classes are held two days per week on campus, from 9.30 am - 4.30 pm.

Delivery: Combination of classroom and online.

Students must undertake 200 hour work placement.

Entry requirements (year 12)

There are no formal entry requirements for this course.

Entry requirements (non year 12)

There are no formal entry requirements for this course.

Extra Requirements

All applicants are required to

  • undertake a literacy and numeracy assessment test (LLN)
  • hold a valid Police Check
  • hold a valid Working With Children Check (WWCC)
  • hold a valid NDIS check

Please note the Police Check; NDIS and Working With Children Check (WWCC) will be at your own expense.

For information in relation to the University and students rights and responsibilities please refer to the VET Information Guide.

Applicants need to demonstrate the literacy and numeracy skills required to undertake this course through a test as part of the application process. The test will be conducted through Federation College prior to commencement of training. Feedback will be provided to the applicant on their results and types of support, if necessary, available to them.

The application method varies depending on your circumstances, please visit our How to apply page for further information.

VTAC application: Yes

VTAC code: 3700510514 (Ballarat - Admin Campus), 3700511554 (Ballarat - Admin Campus)

Direct application: Yes

Federation University code: LAE

National course code: CHC52015

Tuition Fees

The tuition fees you will pay depends on your eligibility for a Victorian Government subsidised place under the Skills First Program.

Find out more about eligibility here.

2023 total estimated tuition fees for Diploma of Community Services
Concession
Government Subsidised Place
Standard
Government Subsidised Place
Full Fee Place
(Not eligible for government subsidy)
N/A$7,884$16,496

*Fees displayed are estimates for the total program and may change depending on individual circumstances at enrolment. Fees are subject to change annually.

Visit our TAFE enrolment fees page for more information.

VET Student Loans

A VET Student Loan from the Australian Government can cover all or part of your tuition fees for some Diploma/Advanced Diploma programs (subject to availability).

A VET Student Loan is available for this program – up to a maximum of $16,788

For more information visit our VET Student Loan page.

Material Fees

Material fees cover the cost of items which are purchased by the university and provided to the student, such as tools, materials, uniforms, textbooks, excursions and other incidentals associated with the program.

The estimated material fees for this program are $10

Eligibility Exemptions

You could be eligible for government subsidised study at Federation University through the Skills First eligibility exemptions initiative.

If you have been deemed ineligible for a government-subsidised place because you have a higher qualification or have commenced two qualifications at the same level, you may be eligible to enrol in a government-subsidised place with an eligibility exemption.

Please note: A limited number of TAFE eligibility exemptions are available so contact us now to secure your place for 2023.

Important Information

Direct Debit Payment Plans are available for eligible students to help manage the payment of tuition and material fees throughout the enrolment year (excluding Diploma/Advanced Diploma tuition fees).

Students accessing government-subsidised training under the Skills First Program need to be aware that enrolling in a qualification may affect their ability to access future government-subsidised training.

Free TAFE: Under the Victorian Government Free TAFE initiative, some programs have free tuition for eligible students, however material fees (if applicable) will be payable by the student.  Free TAFE is subject to availability and eligibility requirements.

Visit the TAFE fees website. for further information on fees, payments and refunds.

If what you have learned at work, from other programs, courses, from life experience or training provided at work is relevant to this program, you may be entitled to gain subject credits or exemptions. The University is obliged to recognise the AQF qualifications and statements of attainment issued by other registered training organisations. For further details contact Federation University on 1800 333 864.

Pathways to this course:

Candidates seeking alternate entry to this course can consider the below option:

Foundation program

 

A foundation program can provide an excellent base to build upon in your TAFE studies:

 

 

Credit transfer / advanced standing will be determined on an individual basis, depending on your eligibility for credit transfer, prior experience and qualifications.

 

Pathways from this course:

Satisfactory completion of this course can lead to : 

Higher Education program

 

 

Articulate into Higher Education studies .Please note that additional essential requirements for admission may apply to entry into these programs:

 

* 120 credit points is the equivalent of one-year full time study.

 

 

Industry placement will be required to be completed with a total of 200 hrs, and sourced by our TAFE placements team.

Please note that this course is currently in a transition period (superseded due to Government-mandated updates), with updates due for release in the coming years. Rest assured, completion of this course version before 6th December 2023 will still provide you with a valid and quality outcome. If you have any questions, please submit an enquiry.

A range of student services are available at most campuses. For further information on these services or for course information, please contact us on 1800 333 864.

The commencement of all programs is subject to available funding and enrolment quotas.

All information contained in this program overview including the availability of programs and fees, is correct at the time of being published, however the University reserves the right to alter any program, procedure or fee. Students should check for any amendment prior to enrolment.

CRICOS Provider No.00103D
Please note: This training is delivered with Victorian and Commonwealth Government funding to eligible individuals.
National RTO Code: 4909

School department

Centre for Health and Communit