This course is in the Free TAFE for Priority Courses list. Find out about the initiative and your eligibility
You’ll learn how to successfully case manage and support people in times of crisis, or those requiring help in some way in their lives. You can focus on a particular interest area through electives, like working with clients affected by drugs and alcohol and people with mental health issues. You will also learn how to work in a client-centred and family-focussed way. Plus, because hands-on experience is key to your confidence and career success, we’ll help you gain placement hours in real community organisations.
Areas of study include: Case management, intake assessment and referral, counselling, group work, mental health, reflective practice, advocacy, alcohol & other drugs, stages of human development, young people, family violence.
The course content below provides all possible units related to the course. If the course has various streams, the units you are required to study will depend on your chosen stream.
The application method varies depending on your circumstances, please visit our TAFE application page for further information.
For information in relation to the University and students rights and responsibilities please refer to the VET Information Guide.
Applicants need to demonstrate the literacy and numeracy skills required to undertake this course through a test as part of the application process. The test will be conducted through Federation College prior to commencement of training. Feedback will be provided to the applicant on their results and types of support, if necessary, available to them.
The application method varies depending on your circumstances, please visit our How to apply page for further information.
VTAC application: Yes
VTAC code: 3700510514 (Ballarat - Admin Campus)
Direct application: Yes
Federation University code: LAE
National course code: CHC52015
A police check and working with children check are required for working in the industry.
Fees are subject to change annually.
Fees are payable at the time of enrolment. In addition your program may require you to purchase books and materials. Some of these costs may be payable on enrolment day.
For further information regarding these costs, please view 2020 Indicative Course Fees (pdf, 756kb) for tuition and materials fees payable to FedUni.
Indicative government-subsidised and full-fee course fees are shown on this document, and should be read in conjunction with the information on the TAFE fees website.
Eligible applicants/students accessing government-subsidised training under the 'Skills First Program' need to be aware enrolling in a qualification may affect their ability to access future government-subsidised training.
For further information please refer to the Fees, charges and eligibility on the TAFE fees website.
You could be eligible for government subsidised study at Federation University Australia through the TAFE eligibility exemptions.
If you have been deemed ineligible for a government subsidised place because you have a higher qualification or have commenced two qualifications at the same level you may be eligible to enrol in a government subsidised place with a TAFE eligibility exemption. Please refer to the TAFE fees website or contact the course coordinator
Please note: A limited number of TAFE eligibility exemptions are available so contact us now to secure your place for 2020.
If what you have learned at work, from other programs, courses, from life experience or training provided at work is relevant to this program, you may be entitled to gain subject credits or exemptions. The University is obliged to recognise the AQF qualifications and statements of attainment issued by other registered training organisations. For further details contact FedUni on 1800 333 864.
Candidates seeking alternate entry to this course can consider the below option:
| Foundation program |
A foundation program can provide an excellent base to build upon in your TAFE studies:
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Credit transfer / advanced standing will be determined on an individual basis, depending on your eligibility for credit transfer, prior experience and qualifications.
Satisfactory completion of this course can lead to :
Higher Education program |
Articulate into Higher Education studies .Please note that additional essential requirements for admission may apply to entry into these programs:
* 120 credit points is the equivalent of one-year full time study.
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FedUni arranges mandatory industry placement of 100 hours.
A range of student services are available at most campuses. For further information on these services or for course information, please contact us on 1800 333 864.
The commencement of all programs is subject to available funding and enrolment quotas.
All information contained in this program overview including the availability of programs and fees, is correct at the time of being published, however the University reserves the right to alter any program, procedure or fee. Students should check for any amendment prior to enrolment.
CRICOS Provider No.00103D.
Please note: This training is delivered with Victorian and Commonwealth Government funding to eligible individuals.
National RTO Code: 4909.