Diploma of Community Services

Gain the industry-recognised qualification to work in a wide range of community service sectors, particularly social welfare in government departments, not-for-profit or community-based organisations and for private employers.
Ballarat - Mt Helen
Wimmera - Horsham
Workplace - Ballarat
Location
Semester 1
Semester 2
Other intakes
Ballarat - Mt Helen
Semester 1
Semester 2
Other intakes
-
Wimmera - Horsham
Semester 1
Semester 2
Other intakes
-
Workplace - Ballarat
Semester 1
Semester 2
Other intakes
-
View all semester start dates
Length
2 years
Qualification Code
CHC52015

Free TAFE

This course is in the Free TAFE for Priority Courses list. Find out about the initiative and your eligibility

You’ll learn how to successfully case manage and support people in times of crisis, or those requiring help in some way in their lives. You can focus on a particular interest area through electives, like working with clients affected by drugs and alcohol and people with mental health issues. You will also learn how to work in a client-centred and family-focussed way. Plus, because hands-on experience is key to your confidence and career success, we’ll help you gain placement hours in real community organisations.

Areas of study include: Case management, intake assessment and referral, counselling, group work, mental health, reflective practice, advocacy, alcohol & other drugs, stages of human development, young people, family violence.

  • Accommodation support worker
  • Assessor
  • Care and protection worker
  • Case manager
  • Client services assessor
  • Community services worker
  • Community welfare worker
  • Counsellor
  • Domestic violence worker
  • Early intervention coordinator
  • Family services worker
  • Family support worker
  • Group facilitator/coordinator
  • Health education officer
  • Local government officer
  • Outreach officer
  • Program coordinator
  • Residential worker
  • Senior youth officer
  • Social welfare worker
  • Support facilitator
  • Youth and child welfare worker
  • Youth worker
  • Advocate
  • Intake worker
  • Homelessness worker

The course content below provides all possible units related to the course. If the course has various streams, the units you are required to study will depend on your chosen stream.

DEVELOP AND IMPLEMENT SERVICE PROGRAMS
CHCCCS007
DEVELOP WORKPLACE COMMUNICATION STRATEGIES
CHCCOM003
ANALYSE IMPACTS OF SOCIOLOGICAL FACTORS ON CLIENTS IN COMMUNITY WORK AND SERVICES
CHCDEV002
MANAGE AND PROMOTE DIVERSITY
CHCDIV003
MANAGE LEGAL AND ETHICAL COMPLIANCE
CHCLEG003
FACILITATE WORKPLACE DEBRIEFING AND SUPPORT PROCESSES
CHCMGT005
REFLECT ON AND IMPROVE OWN PROFESSIONAL PRACTICE
CHCPRP003
MANAGE WORK HEALTH AND SAFETY
HLTWHS004
PROVIDE ADVOCACY AND REPRESENTATION SERVICES
CHCADV002
INCREASE THE SAFETY OF INDIVIDUALS AT RISK OF SUICIDE
CHCCCS003
ASSESS CO-EXISTING NEEDS
CHCCCS004
IMPLEMENT COMMUNITY DEVELOPMENT STRATEGIES
CHCCDE011
ESTABLISH AND CONFIRM THE COUNSELLING RELATIONSHIP
CHCCSL001
DEVELOP, FACILITATE AND REVIEW ALL ASPECTS OF CASE MANAGEMENT
CHCCSM005
CONFIRM CLIENT DEVELOPMENTAL STATUS
CHCDEV001
PROMOTE ABORIGINAL AND/OR TORRES STRAIT ISLANDER CULTURAL SAFETY
CHCDIV002
PLAN AND CONDUCT GROUP ACTIVITIES
CHCGRP002
WORK WITH PEOPLE WITH MENTAL HEALTH ISSUES
CHCMHS001
IMPLEMENT TRAUMA INFORMED CARE
CHCMHS013
IDENTIFY AND RESPOND TO CHILDREN AND YOUNG PEOPLE AT RISK
CHCPRT001
WORK COLLABORATIVELY TO MAINTAIN AN ENVIRONMENT SAFE FOR CHILDREN AND YOUNG PEOPLE
CHCPRT003
ENGAGE RESPECTFULLY WITH YOUNG PEOPLE
CHCYTH001
Students attend campus 2 days a week from 9.30am - 4.30pm

FedUni arranges mandatory industry placement of 100 hours.

Entry requirements (year 12)

Extra Requirements

A police check and working with children check are required for working in the industry.

The application method varies depending on your circumstances, please visit our TAFE application page for further information.

For information in relation to the University and students rights and responsibilities please refer to the VET Information Guide.

Applicants need to demonstrate the literacy and numeracy skills required to undertake this course through a test as part of the application process. The test will be conducted through Federation College prior to commencement of training. Feedback will be provided to the applicant on their results and types of support, if necessary, available to them.

The application method varies depending on your circumstances, please visit our How to apply page for further information.

VTAC application: Yes

VTAC code: 3700510514 (Ballarat - Admin Campus)

Direct application: Yes

Federation University code: LAE

National course code: CHC52015

Fees are subject to change annually.

Tuition and material fees (if applicable) will be charged at enrolment.

For further information regarding tuition and material fees, please view 2021 Indicative Course Fees (pdf, 756kb) .  

Indicative government-subsidised and full-fee course fees are shown on this document, and should be read in conjunction with the information on the TAFE fees website.

Eligible applicants/students accessing government-subsidised training under the 'Skills First Program' need to be aware enrolling in a qualification may affect their ability to access future government-subsidised training.

Fee assistance: VET Student Loans may be available for eligible Diploma and Advanced Diploma enrolments.

For further information on paying your fees please refer to the Fees, charges and eligibility on the TAFE fees website.
 

2021 TAFE Eligibility Exemptions

 

You could be eligible for government subsidised study at Federation University Australia through the TAFE eligibility exemptions. 

If you have been deemed ineligible for a government subsidised place because you have a higher qualification or have commenced two qualifications at the same level you may be eligible to enrol in a government subsidised place with a TAFE eligibility exemption. Please refer to the TAFE fees website or contact the course coordinator
 

Please note: A limited number of TAFE eligibility exemptions are available so contact us now to secure your place for 2021.

If what you have learned at work, from other programs, courses, from life experience or training provided at work is relevant to this program, you may be entitled to gain subject credits or exemptions. The University is obliged to recognise the AQF qualifications and statements of attainment issued by other registered training organisations. For further details contact Federation University on 1800 333 864.

Pathways to this course:

Candidates seeking alternate entry to this course can consider the below option:

Foundation program

 

A foundation program can provide an excellent base to build upon in your TAFE studies:

 

 

Credit transfer / advanced standing will be determined on an individual basis, depending on your eligibility for credit transfer, prior experience and qualifications.

 

Pathways from this course:

Satisfactory completion of this course can lead to : 

Higher Education program

 

 

Articulate into Higher Education studies .Please note that additional essential requirements for admission may apply to entry into these programs:

 

* 120 credit points is the equivalent of one-year full time study.

 

 

A range of student services are available at most campuses. For further information on these services or for course information, please contact us on 1800 333 864.

The commencement of all programs is subject to available funding and enrolment quotas.

All information contained in this program overview including the availability of programs and fees, is correct at the time of being published, however the University reserves the right to alter any program, procedure or fee. Students should check for any amendment prior to enrolment.

CRICOS Provider No.00103D
Please note: This training is delivered with Victorian and Commonwealth Government funding to eligible individuals.
National RTO Code: 4909

School department

Federation TAFE