Good service doesn’t just happen. It is a skill you can learn, and a skill we take pride in. A skill that will give you the edge throughout your hospitality career. Front of house staff give customers their first and last impression of a business. You will learn how to make sure that impression is a good one.
This is a two year apprenticeship program where you will learn everything from how to operate a bar to receiving and storing stock. You will gain barista skills, safe food handling & your RSA - all with the view to giving you the skills to provide excellent customer service.
FedUni TAFE offers a flexible and blended learning environment with some units delivered on campus at our Ballarat SMB campus and some units being delivered on the job (subject to the workplace meeting the curriculum assessment needs).
The course content below provides all possible units related to the course. If the course has various streams, the units you are required to study will depend on your chosen stream.
The application method varies depending on your circumstances, please visit our TAFE application page for further information.
For information in relation to the University and students rights and responsibilities please refer to the VET Information Guide.
Applicants need to demonstrate the literacy and numeracy skills required to undertake this course through a test as part of the application process. The test will be conducted through Federation College prior to commencement of training. Feedback will be provided to the applicant on their results and types of support, if necessary, available to them.
The application method varies depending on your circumstances, please visit our How to apply page for further information.
VTAC application: No
Direct application: Yes
Federation University code: LMA
National course code: SIT30716
All apprentices must have a signed training contract between employer and apprentice and lodged with an Australian Apprenticeship Centre.
Applicants of this program will be required to:
• complete an application form
• attend the information session
• complete a numeracy & literacy selection exercise
• attend an interview
Fees are subject to change annually.
Fees are payable at the time of enrolment. In addition your program may require you to purchase books and materials. Some of these costs may be payable on enrolment day.
For further information regarding these costs, please view 2020 Indicative Course Fees (pdf, 756kb) for tuition and materials fees payable to FedUni.
Indicative government-subsidised and full-fee course fees are shown on this document, and should be read in conjunction with the information on the TAFE fees website.
Eligible applicants/students accessing government-subsidised training under the 'Skills First Program' need to be aware enrolling in a qualification may affect their ability to access future government-subsidised training.
For further information please refer to the Fees, charges and eligibility on the TAFE fees website.
You could be eligible for government subsidised study at Federation University Australia through the TAFE eligibility exemptions.
If you have been deemed ineligible for a government subsidised place because you have a higher qualification or have commenced two qualifications at the same level you may be eligible to enrol in a government subsidised place with a TAFE eligibility exemption. Please refer to the TAFE fees website or contact the course coordinator
Please note: A limited number of TAFE eligibility exemptions are available so contact us now to secure your place for 2020.
If what you have learned at work, from other programs, courses, from life experience or training provided at work is relevant to this program, you may be entitled to gain subject credits or exemptions. The University is obliged to recognise the AQF qualifications and statements of attainment issued by other registered training organisations. For further details contact Federation University on 1800 333 864.
A range of student services are available at most campuses. For further information on these services or for course information, please contact us on 1800 333 864.
The commencement of all programs is subject to available funding and enrolment quotas.
All information contained in this program overview including the availability of programs and fees, is correct at the time of being published, however the University reserves the right to alter any program, procedure or fee. Students should check for any amendment prior to enrolment.
CRICOS Provider No.00103D.
Please note: This training is delivered with Victorian and Commonwealth Government funding to eligible individuals.
National RTO Code: 4909.