Certificate III in Business

This qualification reflects the role of individuals in a variety of Business Services job roles. Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge.This qualification is delivered under the traineeship model incorporating competency-based training.  This qualification provides a pathway to work in the business services sector as an administration or office assistant. The diversity of employees includes real estate, medical, legal, accounting, local government, hotels and motels.
This course is only offered at one location, see below.
Ballarat - Mt Helen
Location
Semester 1
Semester 2
Other intakes
Ballarat - Mt Helen
Semester 1
Semester 2
Other intakes
-
View all semester start dates
Length
12 months
Qualification Code
BSB30120

Learn the skills you will need to start your career in business and administration services. This program will prepare you for a career across the public and private sector, including but not limited to the medical, legal, real estate, accounting, government and hospitality sectors.  You will learn the essential skills for operating within any business environment, including the creation and use of databases, how to produce spreadsheets, how to design and produce business documents and desk top publishing. You will also develop your problem solving skills and learn efective team working and customer service skills.

 

  • Administration assistant
  • Office assistant
  • General clerk
  • Receptionist
  • Payroll officer

The course content below provides all possible units related to the course. If the course has various streams, the units you are required to study will depend on your chosen stream.

ENGAGE IN WORKPLACE COMMUNICATION
BSBXCM301
ASSIST WITH MAINTAINING WORKPLACE SAFETY
BSBWHS311
USE INCLUSIVE WORK PRACTICES
BSBTWK301
PARTICIPATE IN SUSTAINABLE WORK PRACTICES
BSBSUS211
SUPPORT PERSONAL WELLBEING IN THE WORKPLACE
BSBPEF201
APPLY CRITICAL THINKING SKILLS IN A TEAM ENVIRONMENT
BSBCRT311
SECURELY MANAGE PERSONALLY IDENTIFIABLE INFORMATION AND WORKPLACE INFORMATION 40HRS
BSBXCS303
DESIGN AND PRODUCE SPREADSHEETS
BSBTEC302
CONTRIBUTE TO CONTINUOUS IMPROVEMENT
BSBSTR301
UNDERTAKE PROJECT WORK
BSBPMG430
DELIVER AND MONITOR A SERVICE TO CUSTOMERS
BSBOPS304
IDENTIFY BUSINESS RISK
BSBOPS302
SUPPORT EFFECTIVE WORKPLACE RELATIONSHIPS
BSBLDR301
Minimum of 3 hours per week workplace training

Delivery: Combination of classroom and online.

Entry requirements (year 12)

Entry requirements (non year 12)

There are no formal entry requirements for this course. Students must be employed as a trainee.

For information in relation to the University and students rights and responsibilities please refer to the VET Information Guide.

Applicants need to demonstrate the literacy and numeracy skills required to undertake this course through a test as part of the application process. The test will be conducted through Federation College prior to commencement of training. Feedback will be provided to the applicant on their results and types of support, if necessary, available to them.

The application method varies depending on your circumstances, please visit our How to apply page for further information.

VTAC application: No

Direct application: Yes

Federation University code: LAY

National course code: BSB30120

Tuition Fees

The tuition fees you will pay depends on your eligibility for a Victorian Government subsidised place under the Skills First Program.

Find out more about eligibility here.

2023 total estimated tuition fees for Certificate III in Business
Concession
Government Subsidised Place
Standard
Government Subsidised Place
Full Fee Place
(Not eligible for government subsidy)
$436$2,181$6,346

*Fees displayed are estimates for the total program and may change depending on individual circumstances at enrolment. Fees are subject to change annually.

Visit our TAFE enrolment fees page for more information.

Eligibility Exemptions

You could be eligible for government subsidised study at Federation University through the Skills First eligibility exemptions initiative.

If you have been deemed ineligible for a government-subsidised place because you have a higher qualification or have commenced two qualifications at the same level, you may be eligible to enrol in a government-subsidised place with an eligibility exemption.

Please note: A limited number of TAFE eligibility exemptions are available so contact us now to secure your place for 2023.

Important Information

Direct Debit Payment Plans are available for eligible students to help manage the payment of tuition and material fees throughout the enrolment year (excluding Diploma/Advanced Diploma tuition fees).

Students accessing government-subsidised training under the Skills First Program need to be aware that enrolling in a qualification may affect their ability to access future government-subsidised training.

Free TAFE: Under the Victorian Government Free TAFE initiative, some programs have free tuition for eligible students, however material fees (if applicable) will be payable by the student.  Free TAFE is subject to availability and eligibility requirements.

Visit the TAFE fees website. for further information on fees, payments and refunds.

If what you have learned at work, from other programs, courses, from life experience or training provided at work is relevant to this program, you may be entitled to gain subject credits or exemptions. The University is obliged to recognise the AQF qualifications and statements of attainment issued by other registered training organisations. For further details contact Federation University on 1800 333 864.

  • Introductory pathway/s:  BSB20120 - Certificate II in Workplace Skills

 

Further education pathway/s:

  • BSB40120 Cert IV in Business,
  • BSB40220 Cert IV Aboriginal and Torres Strait Islander Governance, 
  • BSB40420 Cert IV in Human Resource Management,
  • BSB40520 Cert IV in Leadership and Management,
  • BSB40820 Cert IV in Marketing and Communication,
  • BSB40920 Cert IV in Project Management Practice
 

Students must have access to both a computer and internet. 

A range of student services are available at most campuses. For further information on these services or for course information, please contact us on 1800 333 864.

The commencement of all programs is subject to available funding and enrolment quotas.

All information contained in this program overview including the availability of programs and fees, is correct at the time of being published, however the University reserves the right to alter any program, procedure or fee. Students should check for any amendment prior to enrolment.

CRICOS Provider No.00103D
Please note: This training is delivered with Victorian and Commonwealth Government funding to eligible individuals.
National RTO Code: 4909

School department

Centre for Science, Technology